CEO Message July 2021
The past financial year was one like no other as we saw the economy rebound in the face of continued uncertainty. While our industry had a volatile year, we maintained our uncompromising focus on our members whilst they continued to put the country first.
In the interest of your safety and security we would like to highlight an increase in scams affecting the general population. In particular we advise members to be aware of scams that involve a call from someone claiming to be from a known organisation. In this issue, we provide tips on how to identify a scam and resources you can access to ensure you stay safe from scam activity.
Further to this, we have an update to our security for your card transactions. We have recently introduced a new SMS feature for low-risk transactions. The SMS details the date and time of the transaction along with the last 4 digits of your card. Please visit our Security and Fraud page on our website for more information.
Over the past year we have continued to build on our engagement with the broader Defence Community and we are excited to see Australia re-open, allowing us to interact directly with our members in the community. I would like to thank our team for their enthusiasm and dedication to these opportunities.
In late March we were recognised as a Gold Pledge Partner with Soldier On. I was thrilled to sign the pledge on behalf of Australian Military Bank with our much-valued charity partner who is committed to supporting Veterans and their families.
Darlene Mattiske-Wood
CEO