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We value your feedback

05 November 2018

We value your feedback

We’re always looking at ways in which to improve how we best serve the financial needs of our members. Over the coming months, we’ll be emailing members to gather feedback regarding your experience with us.

We won't ask for any business nor personal information, and we're not trying to sell you anything - our only interest is your experience as a member.

What will we do with your feedback?

The responses gathered will be used to help improve the products and services offered to our members and we are dedicated on providing our members with better quality services, lower fees and competitive interest rates.

If you have any questions regarding our member experience surveys please contact us on 1300 13 23 28 or email us at

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