News

Assistance for those impacted by the recent floods in Queensland and New South Wales

 

Financial assistance for members impacted by floods

Our thoughts are with those members and their families currently affected by recent weather events across Australia.

The effects of these floods and associated damage is wide-ranging and with potential financial impacts. If you are in financial difficulty due to the impacts of this flood disaster we encourage you to contact us as soon as possible to discuss how the Bank can assist you through this period on 1800 855 810.

How we can help

If you need assistance, we encourage you to contact us so we can understand your individual circumstances and how we can best support you. We may be able to offer financial hardship assistance to you if you are finding it difficult to make repayments on your loan. We encourage you to make contact as soon as possible on 1800 855 810 or via the “Hardship” link available on Internet and Mobile banking.

We can also discuss other options like early access to Term Deposits and waived fees and charges.

What you'll need to make a home and contents claim

If you'd like to make a claim or for any insurance queries please contact CGU Claims 24/7 on 13 24 80. For more information, please visit cgu.com.au/claims/home-claims.

Contact us
We are here to help our members. For general enquiries you can contact us via one of the options outlined;

General Enquiries
1300 13 23 28
Monday - Friday: 8:00am – 6:00pm Saturday: 9.00am - 12.00pm (All times AEST)
From Overseas: +61 2 9240 4122

Email Us
service@australianmilitarybank.com.au

Mail Us
PO Box H151, Australia Square, NSW 1215

Lost or Stolen Cards
1300 13 23 28 or call the VISA International Hotline specific to the country you are in

Update on branch closures

Members, please see our current branch updates below:

1. Garden Island Branch (NSW) is closed until 24/02/2022

For the latest information on branch closures, please check our Facebook page.

If you have any enquiries, our Member Service Centre is available from 8am - 6pm (AEST) Monday - Friday and 9am - 12pm (AEST) Saturday on 1300 13 23 28. Alternatively, you can email us at service@australianmilitarybank.com.au.

Welcome To The January 2022 Issue Of Communiqué

 

The past year has been one that lots of us will look back on as being rather memorable due to the pandemic. Thank you for trusting us as your banking service provider in 2021, and as we move into 2022, I extend a warm Happy New Year to you, our members, and to your families.

Our 62nd Annual General Meeting was held virtually on 24 November 2021 and my thanks to our Board, Executive and most importantly our members who participated in the meeting. Important amendments to the Bank’s constitution were passed including simplifying the process around how we treat inactive or dormant membership accounts.

AGM voting saw the re-election of myself and two Directors, Michael Crane and Sean FitzGerald. I thank our members for their vote and I look forward to the year ahead with Australian Military Bank. I would also like to thank Jonathan Sadleir, who has retired from the Board, for his contribution to the Bank over the last 3.5 years.

If any members wish to review our performance for the 2020-2021 financial year you can find our Annual Report consisting of our Year in Review and Annual Financial Report on our website.

John Brooks

Chair

 

Read full edition here or read the individual stories below:

CEO Message - January 2022

Remembrance Day 2021

Say no to Domestic Violence - HMAS Penguin

Military Rewards Charity in Profile: Mates4Mates

Supporting the Defence Community

Holiday Opening Hours

Members please find the opening hours of our Member Service Centre and Branches over the holiday break here

Welcome To The October Issue Of Communiqué

I would like to invite our members to join our 62nd Annual General Meeting (AGM) to be held virtually in November, please see our website in the coming weeks for details on how to participate. 

Our AGM will provide members the opportunity to hear our 5-year strategic plan and vote on matters of the Bank.

The last few months have placed us back into lockdowns and restrictions, keeping many away from loved ones. On behalf of the Bank, I would like to extend my gratitude to the 3,000 ADF personnel risking their health to support Australians in the nation-wide deployment of Operation COVID-19 Assist. We salute you as your efforts are courageous and have supported the country in this critical time.

We will be pausing for a minute’s silence on Remembrance Day next month on the eleventh hour on the eleventh day of the eleventh month, to honour the brave men and women who have risked their lives in service. Lest we forget.

Read full edition here or read the individual stories below:

CEO Message - October 2021

Operation COVID-19 Assist

Government support for first home buyers

Military Rewards Charity in Profile:RSL DefenceCare

Supporting the Defence Community